CALLCENTERLINK

The First Filipino Online Call Center Magazine

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    This is your one-stop reference guide to everything related to the call center industry/BPO.

    We have features, articles and a lot of other stuff you may find useful in your daily work and play.

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Archive for the ‘News’ Category

Call center workers’ diet: Fast food, caffeine, and alcohol

Posted by admin on August 9, 2010


abs-cbnNEWS.com

MANILA, Philippines – Less regular mealtimes and high consumption of caffeinated drinks and fast food characterize the diet of workers in the business process outsourcing (BPO) industry, a study by the University of the Philippines (UP) Population Institute revealed.

The UP Population Institute study, entitled Lifestyle and Reproductive Health Issues of Young Professionals in Metro Manila and Metro Cebu, focused on the profile and lifestyle of young workers in the call center and non-call center industries in Metro Manila and Metro Cebu.

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Posted in ARTICLES, News | 1 Comment »

Risky sex higher among call center agents: study

Posted by admin on August 9, 2010


abs-cbnNEWS.com

MANILA, Philippines – Although risky sexual behavior is high among professionals in general, a study showed that the levels are slightly higher among call center workers compared to those who work for different industries.

The study, conducted by the University of the Philippines (UP) Population Institute, focused on the lifestyle and reproductive health concerns of call center and non-call center workers in Metro Manila and Metro Cebu, 2 areas in the country said to have the highest number of call centers.

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Posted in ARTICLES, News | Leave a Comment »

Teleperformance Epic Relay Team: We choose our own lifestyle

Posted by admin on July 16, 2010


MANILA, Philippines – Some three months ago, joining the Chris Sports’ Epic Relay 250 was just an idea, born from the excitement of establishing a running group of Teleperformance (TP) employees and browsing through Takbo.Ph’s 2010 race calendar.

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Posted in Lifestyle, News | Leave a Comment »

Call Center Industry in the Philippines

Posted by admin on July 6, 2010


Call centers began in the Philippines as plain providers of email response and managing services, these have industrial capabilities for almost all types ofcustomer relations, ranging from travel services, technical support, education, customer care, financial services, and online business to customer support, online business to business support.

The call center industry is an up-and-coming industry in the Philippines. Business Process Outsourcing (BPO) is regarded as one of the fastest growing industries in the world.

The Philippines is also considered as location of choice due to its less expensive operational and labor costs. In 2007, The Philippines remain as a top BPO destination for the estimated $150-billion business process outsourcing industry.

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Posted in ARTICLES, General, News | 1 Comment »