CALLCENTERLINK

The First Filipino Online Call Center Magazine

  • Welcome to CallCenterLink!

    This is your one-stop reference guide to everything related to the call center industry/BPO.

    We have features, articles and a lot of other stuff you may find useful in your daily work and play.

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Archive for the ‘Videos’ Category

Customer Service Basics

Posted by admin on July 16, 2010


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Posted in ARTICLES, Videos | Leave a Comment »

Proactive Customer Service

Posted by admin on July 13, 2010


Posted in ARTICLES, General, Inbound, Outbound, Videos | Leave a Comment »

How To Create Devoted Customers

Posted by admin on July 13, 2010


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A sale is made on every call you make.

Posted by admin on July 10, 2010


Jim Young: And there is no such thing as a no sale call. A sale is made on every call you make. Either you sell the client some stock or he sells you a reason he can’t. Either way a sale is made, the only question is who is gonna close? You or him? Now be relentless, that’s it, I’m done. – Boiler Room

Posted in ARTICLES, Inbound, Outbound, Videos | Leave a Comment »

The Simple Truth of Service

Posted by admin on July 7, 2010


Have you ever thought that a bagger can help you to build customer loyalty for your company. Watch this video you will come to know how a simple idea can help to build customer loyalty.

Posted in ARTICLES, Videos | Leave a Comment »